We ship all our orders through UPS and USPS. We can not ship to PO Boxes or APO addresses through UPS. For those instances we use the United States Postal Service. Orders are sent Monday through Friday. UPS does not pick up or deliver on Saturday. The USPS Priority Mail shipping options (1, 2, or 3 Day) are estimates given by USPS on approximately how long it will take your order to arrive. We cannot guarantee that your order will arrive within the chosen time frame. The order cut off is 10:00 am Central time. Orders received after 10:00 am will be processed the next business day. Orders are usually shipped within 24 business hours but may take up to 3 business days to be shipped. Please state any shipping comments you may have about your order in the comment section on the order forms. We are not responsible for typographical errors.
Why we ship via UPS and USPS
We choose to ship via UPS and USPS because we find that their customer service and damage/lost package policy is excellent. You are guaranteed your product! We have found cheaper services cause many packages to be lost or damaged, which means having to send a second batch of merchandise and additional shipping costs, all while delaying the delivery of the product for our customer. With UPS and USPS, packages are rarely ever lost and you get your product quickly. UPS and UPS, like most other shipping companies, have had to increase their shipping rates, which explains the higher cost.
What is our return policy?
WeGotGreen.com is going out of business. Therefore, all sales are final. We will not accept any returns or exchanges.